Get in Touch

Mailing Address

P.O. Box 270
Berlin, WI 54923

We’re available for you when you need us. 

Main Branch
123 W. Huron St., Berlin
Monday – Thursday 8am-4:30pm
Friday 8am-5pm
Saturday 9am-Noon

Drive Thru
663 W. Broadway, Berlin
Monday-Friday 7am-5pm
Saturday 8am-Noon


If you can’t get in to see us, give us a call, live chat or use our banking tools.

Main: 920-361-1454
Fax: 920-361-0500
Telephone Banking: 920-361-5000

Online Banking Questions?
Need Help?


Reporting Fraudulent Charges on your Debit Card

If you have become aware of fraudulent charges on your Farmers & Merchants Bank debit mastercard, please call 1-844-865-5533 Mon.-Fri. between the hours of 7:00am-3:45pm CST and speak with an FIS representative directly. A claim will be started immediately, your card closed and a new card ordered.  


Lost or Stolen Credit and Debit Card Reporting

If your VISA or MasterCard has been lost or stolen, assistance is only a phone call away.

Please call 920-361-1454 during banking hours to speak with a Farmers & Merchants Bank Customer Service Representative.

After hours:

VISA credit cards, 800-423-7503

MasterCard debit cards, 800-500-1044


Our Website

If you have any suggestions, concerns or are experiencing problems (including ADA Accessibility issues), please contact our Web Team at so we can assist you.  We appreciate your feedback. 


**Important note:  If you are looking to update your Personal Information you will need to contact a Farmers & Merchants Bank Customer Service Representative.**